Please check to see if these FAQs answer your questions before submitting a contact request:

 

Shipping Times

Approximately 90-95% of orders will ship within 5-10 business days.

Due to the variability of products, colours, and other options, everything in this online store is made to order. It will take a few days to print, assemble/finish, pack, and ship each order. All orders are processed in the sequence they are placed.

 

Tracking Numbers

All orders are shipped via Canada Post/USPS. You can track your shipment at canadapost.ca within Canada, and USPS.com after the shipment crosses the border (if it is a U.S. order).

 

EMT/Interac e-Transfer Payment

Yes, EMT payment is accepted (preferred, actually). To pay by EMT, click the "checkout" instead of "checkout with PayPal" button, and choose EMT as your payment method. Instructions will be provided at checkout. If you have missed the instructions at checkout, the email address to send the EMT to is alex@gsdesigns.ca and please use "gsdesigns" as the EMT password.

 

U.S. Shipping Cost

Yes, I charge the actual cost of shipping to the U.S. from Canada via Canada Post/USPS. If you would like to be emailed a copy of the shipping receipt as proof, please send me a request via email.

 

If you still have questions, please fill out the form below to submit a contact request or send an email directly to alex@gsdesigns.ca and I will try to respond within 48 hours.

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